/* ---------- 상담사 관리 페이지 ---------- */
  .agent-shell {
    display: grid;
    grid-template-columns: 1fr 1.5fr;
    gap: 20px;
    align-items: start;
  }
  @media (max-width: 900px) {
    .agent-shell { grid-template-columns: 1fr; }
  }
  .agent-list-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    margin-bottom: 14px;
    flex-wrap: wrap;
  }
  .agent-list-title { font-size: var(--page-title-size); font-weight: var(--page-title-weight); letter-spacing: -0.01em; }
  .agent-list { display: flex; flex-direction: column; gap: 8px; }
  .agent-list-empty {
    color: var(--text-faint); font-size: 14px; font-style: italic; padding: 34px 10px;
    text-align: center; background: var(--elevated); border: 1px dashed var(--hairline-strong); border-radius: 16px;
  }
  .agent-row {
    display: flex; align-items: center; gap: 8px;
    background: var(--elevated); border: 1px solid transparent;
    border-radius: 14px; padding: 4px 10px 4px 6px;
    transition: border-color 0.15s ease, background 0.15s ease;
  }
  .agent-row.selected { border-color: var(--accent); background: var(--accent-dim); }
  .agent-row.dragging { opacity: 0.4; }
  .agent-row.drag-over { border-color: var(--accent); }
  .agent-row-main {
    flex: 1; min-width: 0;
    background: none; border: none; text-align: left; cursor: pointer;
    display: flex; align-items: baseline; gap: 8px;
    padding: 9px 4px;
  }
  .agent-row-name { font-size: 15.5px; color: var(--text); flex-shrink: 0; }
  .agent-row-ldap { font-size: 14px; color: var(--text-dim); min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

  .agent-summary { font-size: 13px; color: var(--text-dim); margin-bottom: 14px; white-space: nowrap; overflow-x: auto; }
  .agent-controls { display: flex; flex-direction: column; gap: 8px; margin-bottom: 16px; }
  .agent-search-input { width: 100%; }
  .agent-filter-row { display: flex; gap: 6px; flex-wrap: wrap; align-items: center; }
  .agent-filter-btn {
    background: var(--elevated); border: 1px solid var(--hairline); color: var(--text-dim);
    border-radius: 12px; padding: 6px 12px; font-size: 13px; cursor: pointer;
    transition: all 0.15s ease;
  }
  .agent-filter-btn:hover { color: var(--text); }
  .agent-filter-btn.active { border-color: var(--accent); color: var(--accent); background: var(--accent-dim); }
  .agent-sort-select {
    background: var(--elevated); border: 1px solid var(--hairline); color: var(--text);
    border-radius: 12px; padding: 6px 10px; font-size: 13px; cursor: pointer; margin-left: auto;
  }
  .agent-row-badges { display: flex; gap: 4px; flex-shrink: 0; align-items: center; }
  .master-reset-form {
    flex-basis: 100%; display: flex; flex-direction: row; flex-wrap: wrap; gap: 8px; align-items: flex-end;
    margin: 6px 4px 8px; padding: 12px 12px 10px;
    background: var(--panel); border: 1px solid var(--accent); border-radius: 12px;
  }
  .master-reset-form .login-field { flex: 1; min-width: 160px; }
  .master-reset-form .login-submit { flex-shrink: 0; }
  .master-reset-form .login-error { flex-basis: 100%; }
  .ghost-btn.active { border-color: var(--accent); color: var(--accent); background: var(--accent-dim); }
  .badge.sm { font-size: 11px; padding: 1px 7px; margin-right: 0; white-space: nowrap; }
  .drag-handle-disabled { opacity: 0.25; cursor: default; }

  .agent-detail-card { min-height: 260px; }
  .agent-detail-empty {
    color: var(--text-faint); font-size: 14.5px; font-style: italic;
    text-align: center; padding: 70px 10px;
  }
  .agent-detail-header {
    display: flex; align-items: center; justify-content: space-between;
    gap: 10px; margin-bottom: 18px; flex-wrap: wrap;
  }
  .agent-detail-name { font-size: 24px; letter-spacing: -0.01em; }
  .agent-detail-actions { display: flex; gap: 8px; }
  .ghost-btn.danger:hover { border-color: var(--red); color: var(--red); }
  .agent-field {
    display: flex; flex-direction: column; gap: 4px;
    padding: 12px 0; border-bottom: 1px solid var(--hairline);
  }
  .agent-field:last-child { border-bottom: none; }
  .agent-field-label { font-size: 12px; letter-spacing: 0.06em; color: var(--text-faint); text-transform: uppercase; }
  .agent-field-value { font-size: 15.5px; color: var(--text); }
  .agent-field-empty { color: var(--text-faint); }
  .badge { display: inline-block; font-size: 12.5px; padding: 2px 10px; border-radius: 999px; margin-right: 6px; }
  .badge.voice { color: var(--green); background: var(--green-dim); }
  .badge.chat { color: var(--accent); background: var(--accent-dim); }
  .badge.day { color: var(--orange); background: var(--orange-dim); }
  .badge.night { color: var(--blue); background: var(--blue-dim); }
  .badge.admin { color: var(--red); background: var(--red-dim); }
  .badge.master { color: var(--accent); background: var(--accent-dim); }
  .badge.resigned { color: var(--text-faint); background: var(--hairline); }
  .badge.working { color: var(--green); background: var(--green-dim); }
  /* 리스트에서 클릭 한 번으로 근무중/퇴사를 바로 전환하는 배지 버튼
     - 다른 상태 뱃지(유선/채팅/주간/야간)는 정보 표시용 "알약형" 뱃지
     - 이 버튼은 클릭 가능하다는 걸 알 수 있도록 각진 모양 + 테두리 + 토글 아이콘으로 구분 */
  .badge-btn {
    display: inline-flex; align-items: center; gap: 4px;
    font-size: 12.5px; padding: 2px 9px; border-radius: 10px; margin-right: 6px;
    border: 1px solid currentColor; cursor: pointer; font-family: inherit; line-height: 1.4;
    transition: filter 0.15s ease, transform 0.1s ease, box-shadow 0.15s ease;
  }
  .badge-btn.sm { font-size: 11px; padding: 1px 7px; margin-right: 0; white-space: nowrap; }
  .badge-btn.working { color: var(--green); background: var(--green-dim); border-color: var(--green); }
  .badge-btn.resigned { color: var(--text-faint); background: var(--hairline); border-color: var(--text-faint); }
  .badge-btn::after {
    content: "⇄"; font-size: 0.85em; opacity: 0.75;
  }
  .badge-btn:hover { filter: brightness(1.3); box-shadow: 0 0 0 2px var(--accent-dim); }
  .badge-btn:active { filter: brightness(0.9); transform: scale(0.96); }
  .agent-radio-row { display: flex; gap: 16px; margin-top: 2px; }
  .agent-radio { display: flex; align-items: center; gap: 6px; font-size: 14.5px; color: var(--text); cursor: pointer; }
  .agent-radio input { accent-color: var(--accent); width: 15px; height: 15px; cursor: pointer; }

  .agent-form-title { font-size: 18px; margin-bottom: 16px; }
  .agent-form { display: flex; flex-direction: column; gap: 13px; }
  .agent-form-label { display: flex; flex-direction: column; gap: 6px; font-size: 13px; color: var(--text-dim); }
  .agent-form-label .add-input { width: 100%; }
  .agent-checkbox-row { display: flex; gap: 16px; margin-top: 2px; }
  .agent-checkbox { display: flex; align-items: center; gap: 6px; font-size: 14.5px; color: var(--text); cursor: pointer; }
  .agent-checkbox input { accent-color: var(--accent); width: 15px; height: 15px; cursor: pointer; }
  .agent-form-actions { display: flex; gap: 8px; margin-top: 4px; }

  .primary-btn {
    background: var(--accent); border: none; color: var(--accent-text);
    border-radius: 10px; padding: 9px 18px; font-size: 13.5px; font-weight: 500; cursor: pointer;
    transition: filter 0.12s ease, transform 0.08s ease, box-shadow 0.12s ease;
    box-shadow: 0 1px 2px rgba(0,0,0,0.12), 0 4px 12px var(--accent-dim);
  }
  .primary-btn:hover { filter: brightness(1.08); }
  .primary-btn:active { transform: scale(0.97); }
  .cancel-btn {
    background: var(--elevated); border: 1px solid var(--hairline); color: var(--text-dim);
    border-radius: 10px; padding: 9px 16px; font-size: 13.5px; cursor: pointer;
    transition: background 0.12s ease, color 0.12s ease, border-color 0.12s ease;
  }
  .cancel-btn:hover { color: var(--text); background: var(--hairline); border-color: var(--hairline-strong); }